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Friday, August 5, 2016

Hilarious e-mail from Uber

I just got this e-mail from Uber, and I had to share:

Hi (tim)timothy, 
You’re one of our valued partners in Boston, but haven’t been driving with Uber lately. I wanted to personally reach out and see if you had any questions or concerns, or if you needed any support from the team. 
Uber demand in Boston is growing every month, and there's a big opportunity to earn even more this weekend helping people get around the city. If there's anything we can help with just visit help.uber.com and we'll get back to you right away. 
Best, 
Best, 
Melissa
(And yes, the e-mail did say "Best," twice.) Haha, yeah, right. I couldn't resist replying:
Really? Demand is growing? Because I've been finding it less and less possible to get ride requests around the city. When I look at the Uber passenger app, half the cars around me are other Uber drivers. It seems you've been recruiting too aggressively, and the "peak hours" promotions virtually guarantee during those hours it's impossible to stay busy.
My first week driving, I was never idle, but since then I've been idle more and more often, despite an extremely high rating. What value is my rating if it doesn't keep me more busy throughout the day?
Tim
I'm interested to see if I get a response, will keep you informed.
 

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