Oh crap, I have to go to my real job first. Doh. I only ended up with an hour to drive because I had to finish getting the car ready by dropping stuff off at storage (we tend to use it as a local storage unit - the joys of having an Explorer with lots of cargo space).
Around 9pm I'm finally ready to hit the big blue "Go Online" button in the Partner app. Push... wait. Oh, I have to agree to the partner agreement. I was wondering when I'd actually get that. Click click. Woot I'm online!
I'm not sure what other drivers do, but so far when I'm online but not en-route I just drive lazily around. I started out in my neighborhood, and very soon I get a request - woot! Tap the screen to accept, hit the "Navigate" button to open the pick-up location in Waze - hey cool, I know where this is, it's super close. I drive over, look around, don't see the fare.
One of the things that jumped out at me in Uber's driver partner intro video is that they emphasized a lot that riders prefer texts over phone calls. I found this interesting, because as a rider, that's definitely true, but I've only once ever had an Uber driver text me, and I've been called many times. That said, I quickly discovered that it's a heck of a lot easier to deal with calling than texting, unless you're going to use Siri or the like to dictate a text for you.
So I waited a couple of minutes, as suggested before contacting a rider, and as I'm preparing to text the rider, my phone rings with a number I don't recognize - great, that's probably them! I answer, fiddle with the fact that my phone is paired to my car's bluetooth but isn't routing the call there because I answered on the handset (doh), and eventually get in touch with my rider.
Who says they didn't actually request an Uber, but they "want my service" anyway. Okay, fine, I tell them I'm just outside the Walgreens, and they say "oh no, I'm not there, I'm down the road at Stella". Oh-kay... but it gets better... "and I want to check, I have a dog, will that be okay?"
I have dogs. I love dogs. But I just removed the dog protector from my seats minutes ago so I could try out this Uber thing, and I'm not sure I really want to take that. I ask what size of dog we're talking about, and the answer tells me what I need to know - it's a 48 lb 1 year old puppy. I say sorry, no thanks, the caller asks that I cancel and don't charge them, which I happily do.
Trip count: still 0! Time to wait for the next fare...
Edited to add: A couple of folks have raised the very valid question "what would you have done if the caller had said it was a service animal?" The answer is, of course, said yes without hesitation. I still might have been a bit annoyed about the wrong location, but service dogs are a 100% yes requirement, both from a legal perspective and just doing the right thing. Many of you don't know me from Adam, so you'll just have to take my word on that, but hey, there you go.
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